We often offer free economy shipping on orders over $75. If this promotion is active, it will be noted in the banner at the top of our website. Please note that certain products are exempt from free shipping. Items which are exempt will say so below
Please note that we do not ship on Saturdays, Sundays, or U.S. nationally observed holidays. Tracking information will be e-mailed to you once your parcel has shipped.Our processing time is 2 business days. All orders are shipped from Salt Lake City,
You'll receive an email notification as soon as your order is processed and a shipping label is created. This email will include a tracking link, allowing you to easily monitor your package's journey from our warehouse to your doorstep.
We do our best to ensure every order reaches you in perfect condition. But if your package is lost in transit or arrives damaged, please email us at [email protected] with your name, order number, and—if applicable—photos of the damaged item(s) a
We provide free shipping for your convenience on orders over $150 in the continental US. If you need your order sooner, we also offer expedited and express shipping options. The cost for these faster services is listed below. Economy Shipping (5–8 da
To offer the most affordable shipping, we use economy shipping unless you select an expedited service. Shipping times vary depending on the delivery destination. Please note that the delivery timelines provided at checkout are estimates.
At this time, we are shipping to the United States, Canada, and Europe. Please note that expedited shipping is not an option for international orders.
Yes, we can use USPS to ship to PO boxes.
Mail carriers may occasionally falsely mark a package delivered. Allow 1-2 days for your order to arrive. If after that your package still has not been delivered, please contact us at [email protected]. We will help you track down your package. I
We do offer pickup from our warehouse in Salt Lake City. Once you add the items to your cart, proceed to checkout and from there, you will select SLC Warehouse location. You will be notified via email when your order is ready.Our pick-up times are 12
Unfortunately, once your order has already been processed or shipped from our warehouse, we’re unable to make any changes. However, once your order arrives, you’re welcome to return it for a full refund within 10 business days. Please note that sale